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Job Title

IT Incident Manager

Company Name:

Confidential

Job Industry

IT/Telecom

Job Position

Information Technology Manager

Job Description

Marc Ellis Technology Group is hiring for IT Incident Manager
(Location – UAE- Abu Dhabi )
Job Description :
The overall experience of 10+ years with at least 3 years in the banking industry
- Able to demonstrate working within an ITIL framework and achieved at least ITIL Foundation accreditation
- Previous experience of handling Major Incidents in large organizations
Solid understanding of related processes - Problem, Change etc
- Knowledge of HP Service Manager or similar tools
Ownership and management of Major Incidents in line with the defined processes, including

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Career Level

Senior

Employement Type

Full-Time

MInimum Work Experience

10+ Years

Minimum Education Level

Bachelor Degree

Benefits

To be discuss

Monthly Salary

Unspecified

Job Location

- Abu Dhabi - United Arab Emirates

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